📜 Terms of Service

Last Updated: June 2026 | Version: 1.0.0

📑 Table of Contents

  1. Acceptance of Terms
  2. Description of Service
  3. Account & Installation
  4. Acceptable Use
  5. Intellectual Property
  6. Third-Party Services
  7. Data & Privacy
  8. Disclaimer of Warranties
  9. Limitation of Liability
  10. Indemnification
  11. Termination
  12. Changes to Terms
  13. Governing Law
  14. Contact Information

1. Acceptance of Terms

By installing, accessing, or using the Data Guardian Zoho CRM extension ("the Extension," "the Service," "we," "us," or "our"), you ("User," "you," or "your") agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you must not install or use the Extension.

You represent that you have the authority to bind your organization to these Terms if you are installing the Extension on behalf of an organization.

2. Description of Service

Data Guardian is a Zoho CRM Sigma Extension that provides automated data quality management, including but not limited to:

The Extension operates within your Zoho CRM instance and accesses data as described in our Privacy Policy.

3. Account & Installation

3.1 Installation

The Extension is installed through the Zoho Marketplace or via direct Sigma extension deployment. You are responsible for ensuring your Zoho CRM edition supports Sigma extensions.

3.2 API Keys

Certain features require API keys for third-party services (email validation, address verification). You are responsible for:

3.3 Custom Fields

The Extension requires specific custom fields to be created in your Zoho CRM modules. You are responsible for creating these fields as documented in the installation guide.

4. Acceptable Use

You agree to use the Extension only for lawful purposes and in accordance with these Terms. You agree NOT to:

⚠️ Important: You are solely responsible for ensuring you have proper consent to validate email addresses and process personal data through the Extension in compliance with applicable data protection laws (GDPR, CCPA, etc.).

5. Intellectual Property

5.1 Our Intellectual Property

The Extension, including its code, design, documentation, logos, and all related materials, is the exclusive intellectual property of Data Guardian. These Terms do not grant you any ownership rights to the Extension.

5.2 Your Data

All data within your Zoho CRM remains your exclusive property. The Extension does not claim ownership of your CRM data. Health scores and verification results stored in custom fields are your data.

5.3 Feedback

Any feedback, suggestions, or feature requests you provide may be used by us without obligation or compensation to you.

6. Third-Party Services

The Extension integrates with third-party services for specific functionality:

ServicePurposeYour Responsibility
Email Validation APIEmail verificationAPI key, usage costs, terms of service
Address Verification APIAddress validationAPI key, usage costs, terms of service

We are not responsible for the availability, accuracy, or terms of third-party services. Your use of third-party services is subject to their respective terms and policies.

7. Data & Privacy

Your use of the Extension is also governed by our Privacy Policy, which describes how we collect, use, and protect your data. By using the Extension, you acknowledge that you have read and understood our Privacy Policy.

7.1 Data Processing

The Extension processes data within your Zoho CRM instance. Some data (email addresses, address fields) is transmitted to third-party APIs for validation purposes only. We do not store your CRM data on external servers.

7.2 Data Security

We implement reasonable security measures to protect your data. However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security.

8. Disclaimer of Warranties

THE EXTENSION IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, DATA GUARDIAN AND ITS DEVELOPERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

Our total liability for any claim arising from the Extension shall not exceed the amount paid by you for the Extension (if any) in the 12 months preceding the claim.

10. Indemnification

You agree to indemnify, defend, and hold harmless Data Guardian, its developers, and affiliates from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from:

11. Termination

11.1 By You

You may terminate these Terms at any time by uninstalling the Extension from your Zoho CRM instance.

11.2 By Us

We reserve the right to terminate or suspend access to the Extension at any time, without prior notice, for any reason including violation of these Terms.

11.3 Effect of Termination

Upon termination:

12. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be:

Continued use of the Extension after changes constitutes acceptance of the updated Terms. If you disagree with the changes, you must uninstall the Extension.

13. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms shall be resolved through good faith negotiations. If resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts in the applicable jurisdiction.

14. Contact Information

For questions about these Terms of Service, please contact us:

📧 Emailpolas.habib@zohomail.com
🌐 Websitedataguardian.com
📬 Contact FormContact Us Page

Acknowledgment: By installing and using Data Guardian, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.